Shipping policy

Where we ship

We ship to addresses in the United States only. We don't ship internationally at this time.

How long it takes

Delivery time has two parts:

  • Production time: the business days we need to print or press your order. It's shown on each product page and starts once your order is paid and, if there's a proof, once you approve it. Orders placed after 2 PM Eastern start the next business day.
  • Transit time: the carrier's time to deliver, shown at checkout.

Business days are Monday to Friday, excluding major US holidays. Delivery dates are carrier estimates, not guarantees. Weather and carrier delays are outside our control, but we'll help you chase any late package.

Where your order ships from

Orders ship from New Jersey. Occasionally, depending on the product and your location, we may ship from one of our production partners in another part of the country, at our discretion. A larger order may arrive in more than one box.

Shipping cost

Shipping is calculated at checkout from your address and the weight of your order, and some products ship free. You'll always see the full shipping cost before you pay.

Tracking

When your order ships, you'll get an email with the tracking number.

Damaged, late or lost packages

  • Damaged: email photos of the box and the items within 14 days of delivery. We'll replace damaged items.
  • Lost: if tracking hasn't moved for several days or the package never arrives, contact us. We'll open a claim with the carrier, and once it confirms the package is lost, we'll reprint or reship your order at no cost.
  • Shows delivered but you can't find it: check with neighbors and anyone at the address, then contact us within 7 days. We'll help you file a claim with the carrier. Because the carrier confirmed delivery, a replacement is at our discretion.

Address accuracy

Please double-check your shipping address at checkout. If you spot a mistake, contact us right away; we can change it until the order ships. If a package comes back to us because of an incorrect address, we'll reship it once you cover the new shipping cost.